Who We Serve
Members
Managing your health has never been easier, let’s get you the care you need now!
Using our user-friendly app and member portal, you can easily connect with your healthcare providers in real-time, all from the comfort of your home. Rest assured that your virtual care visit is entirely confidential to protect your privacy. Upload images or videos of any symptoms through our HIPAA secure platform. Our board-certified physicians will then promptly address any concerns. Need a prescription? Recuro can send it directly to your preferred local pharmacy. Your well-being is at the heart of what we do – let’s get you healthy, so you can get back to living your best life.
Recuro Primary Care
Schedule virtual visits for proactive care management and preventative health screenings.
Recuro Urgent Care
Need immediate care? Access board-certified physicians across all 50 states with a rapid response time of 9 minutes or less.
Recuro Behavioral Health
Speak with a licensed psychiatrist, counselor, or mental health professional with integrated prescriptions.
All Virtual Solutions
Recuro’s virtual solutions improve patient outcomes by offering coordinated care management in one convenient app.
Prioritize Prevention
Convenient Care Access
”"I was a first time user and couldn’t be more happy with my experience. Everything was so easy and fast! When you’re sick the last thing you want to do is sit in a waiting room forever so being able to do all of this from the comfort of my house is amazing! The doctor was so nice and really cared about what problems I was having. My prescriptions were sent to my pharmacy within minutes."
PatientFort Worth, TX
Integrated Prescriptions
Prescriptions are immediately sent to the patient’s preferred pharmacy for easy pickup
24/7 Nationwide Access
Recuro care providers are available whenever our patients need them, day or night all-year round
Multilingual Options
Live video, phone, and messaging options include multilingual capabilities so patients receive personalized care
Board-Certified Physicians
See a doctor in less than 9mins for Urgent Care visits, and 24-48hrs for Primary Care consults
We’re here for you whenever, and wherever you need medical help
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Step 1 – Request a Visit: It takes just a few clicks on the mobile app or website or a quick phone call.
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Step 2 – Talk to a Doctor: A doctor will call you directly or join with video on the mobile app or website, typically in under 9 minutes for Urgent Care consults.
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Step 3 – Get Diagnosed & Treated In Minutes: Your doctor will listen to your symptoms, diagnose your issue and provide a treatment plan, which may include a prescription. (In the rare case your issue can’t be treated virtually, we’ll provide next steps.)
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Step 4 – Get Back To Life: That’s it! If your doctor wrote you a prescription, you’ll be able to pick it up quickly from your preferred pharmacy and get back to what matters most.
Coordinated
If needed, urgent care can seamlessly transition to Recuro’s ongoing virtual primary care to identify and manage chronic conditions on an ongoing basis.
Preventative
A comprehensive risk assessment covers physical and behavioral health well-being – early detection and intervention options can improve overall outcomes and sustainability.
Consistency
Recuro Primary Care patients choose a consistent provider who meets their unique needs and preferences. This primary physician can then coordinate all care to ensure long-term health.
In-Network Specialists & Coordinated Referrals
Recuro makes finding clinical specialists hassle-free. Your health files can be seamlessly and securely shared to ensure you receive coordinated care without having to track down your own medical records. Best of all – you don’t have to wait to find a specialist. Book a Recuro Primary Care visit and see a provider within 48-72 hours. When you see a virtual primary care physician (PCP), you aren’t left to figure out the next steps on your own. The Recuro care team will help you find in-network specialists to meet your health goals and will coordinate your referral across care services. Think of Recuro’s PCP as your personal healthcare quarterback. Your dedicated doctor will help coordinate your medications and assist you with how and when to take your prescriptions – providing you with holistic care management from end to end.
Be Proactive, Get Your Health Risk Assessment
Have you been putting off seeing the doctor? Delayed care can compound into serious health consequences – often resulting in more costly treatments down the line. Uncertainty is never the right decision. Know your health risk factors before they become unavoidable. Take Recuro’s Health Assessment, a simple questionnaire covering family history, smoking habits, and other medical risk indicators that can identify underlying and predisposed conditions. Your dedicated Recuro primary care physician will review your responses during your virtual visit to help you understand how lifestyle choices and other factors impact your health over time. Most importantly, using the Recuro app – you are provided actionable steps to better manage their health and prevent avoidable care costs before you get sick!
80%
80% of patients who regularly receive primary care through telemedicine are consistently satisfied with the quality and level of care. 94% of customers who have accessed digital care would try it again. [Source]
93%
93% of clinicians believe that telehealth is an acceptable method of patient care, and 60% are “very satisfied” with their experiences. Meanwhile, only 5% of virtual healthcare visits result in the need for an in-person exam. [Source]
55%
55% of patients believe they receive better quality of care through telehealth compared with in-office visits. Meanwhile, more than 50% of healthcare providers agree that telemedicine helps patients avoid emergency room visits. [Source]
85%
85% of telepsychiatry patients are comfortable with their ability to share with a mental health professional in a virtual environment. Virtual visits implemented with veterans led to 25% fewer days spent in inpatient care. [Source]
Latest Videos
Recuro App Demo: How To Get Started
Welcome to your benefits plan, bringing together leading doctors and care services to achieve your long-term health goals. This video will help guide you through how to sign-up, and how to set your first appointment. So, let’s get started… Watch the full video here!
Frequently Asked Questions
What are the most common conditions Recuro treats?
Our doctors are able to treat a wide range of medical conditions. Some of the most commonly treated conditions for urgent care include: Allergies, Asthma, Bronchitis, Colds & Flus, Ear Aches, Fevers, Heartburn, Nausea, Rashes, Sinus Infections and Sore Throats.
Are Recuro's doctors able to prescribe medications?
Yes. Recuro doctors can prescribe medications which will be sent to a pharmacy of your choice. Prescriptions are subject to the discretion of the consulting physician and their clinical judgment in accordance with law limitations. Recuro doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain drugs which may be harmful because of their potential for abuse. Note: Non therapeutic drugs such as Viagra and Cialis are not prescribed by Recuro physicians. View the current list of DEA controlled substances.
I need chronic care - how does Recuro help manage my existing conditions?
From hypertension to prediabetes, high cholesterol, and obesity management, our Virtual Primary Care offering combines quality health risk assessments along with optional genomics testing to create personalized care plans for each patient. The result? Better weight management and an enhanced quality of life! We deliver a unique solution for unique needs, no matter where an individual is on their journey. That means our solution adjusts to specific user needs based on their conditions, comorbidities, health data, and goals. Find out how it works: https://recurohealth.com/how-to-treat-diabetes-using-virtual-primary-care
How does Recuro select its physician network?
Recuro utilizes a rigorous screening process to ensure you are consulting with the highest quality physicians. The initial selection involves a thorough review of their clinical experience, training, licensure and questionnaire. In addition, Recuro physicians are subjected to a NCQA/NPDB (National Committee for Quality Assurance/National Practitioner Data Bank) verification standard and background screen. Subsequently, each doctor is monitored through our industry leading Quality Assurance/Quality Improvement Process. When requesting a consultation, Recuro will connect you with a U.S. residing doctor licensed in your state.
Is the information I provide Recuro private and safe to use?
Yes, Recuro is safe and private. Recuro is compliant with HIPAA (Health Insurance Portability and Accountability Act) and will only share your information with your selected physician and pharmacy. We have a 94% member satisfaction score with a 9-minute or less Urgent Care response time, ensuring our members receive the best quality care as quickly as possible.
What is Recuro's business model?
Recuro is an integrated digital health solutions company that takes a uniquely personalized and proactive approach to virtual care. Unlike other traditional virtual care solutions today, Recuro has created a platform to enable customized care that meets patients’ needs no matter their location or circumstance. Through our app, Recuro provides a holistic suite of virtual care services and supplemental benefits that consumers can choose from to design a digital health solution. Recuro’s core virtual care offerings include primary care, behavioral health, and urgent care, with supplemental benefits spanning pharmacy, care management, advocacy, and physician locator. Recuro’s enterprise-ready SAAS platform seamlessly ties these digital solutions together enabling simple customization, white-labeling, and easy configuration. Recuro is committed to providing the tools to help you proactively manage your health and maintain well-being on an ongoing basis.
Take care of your body and mind with Recuro’s Behavioral Health services
Ask your employer if you have access to Recuro’s Behavioral Health services. Our solution gives members virtual access to connect with a Psychiatrist or Licensed Counselor across all 50 states. Services include ongoing counseling, medication management, and emotional well-being – a few examples of conditions treated include grief, addiction, trauma, PTSD, depression, and even family behavioral health (which provides teen counseling). Treating your body is only half the solution, take advantage of our mental health services to cultivate a healthier lifestyle.
Health Risk Monitoring
Recuro’s comprehensive solution ensures that each patient’s health assessment is addressed during their virtual visit in order to identify potential risk factors and seek treatment early.
Holistic Virtual Care
Holistic virtual care services, including primary care, urgent care, behavioral health and a suite of supplemental benefits such as chronic care management, pharmacy and care navigation – all on one platform.
Improved Care Accessibility
Rapid appointment availability and a national network of virtual physicians improve access to patients who live in rural areas. Members receive access to an extensive and diverse physician network throughout all 50 states.
Testing & Diagnostics
Health plan members receive seamless at-home screening labs and diagnostics testing delivered directly to the patient’s home with detailed instructions and a prepaid return label.
Ongoing Education
Recuro provides its patients with regular communication materials around their care. Our goal is to educate our members to make informed decisions about how to better manage their health.
No-Wait Referrals
Using the convenience of our mobile app and online member portal, patients can communicate directly with a primary physician to setup a specialist referral in less than 48hrs.
Coordinated Care
Member receives access to a dedicated primary care physician who coordinates their personalized health plan across VPC, Urgent Care, and Behavioral Health.
Easy Prescriptions
Recuro’s hassle-free prescriptions save time and unnecessary travel. Medication is automatically sent to each member’s preferred local pharmacy for easy convenience.
Success Stories
With Recuro Health’s virtual care services, patients have been quick to share their stories of remarkable outcomes, highlighting the compassionate, efficient, and patient-centered approach that sets Recuro apart as a telehealth provider. Read their stories below!
