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On-Demand Counseling

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What's Included?

Compassionate counseling for individuals with personal, family, and work-related concerns, so they are supported when navigating life’s challenges. Poor mental health leads to high medical costs, but On-Demand Counseling can help. Behavioral health claims are responsible for a 20% increase in employer mental health spending, which has increased twice as much as overall medical spending. In fact, did you know that EAP counseling has helped improve outcomes for 81% of users with depression? Counseling programs have never been more important to employees – one thing we know for sure is that a full-service counseling program has proven its value. The 2020 Annual Report for the Workplace Outcome Suite (WOS) measured the effectiveness of Employee Assistance counseling. Their report showed significant improvements in all five measures of work presenteeism, work engagement, workplace distress, work absenteeism, and overall life satisfaction.

Capability Description
Virtual Consultations Supporting individuals on topics such as anxiety, grief, depression, marital issues, and stress
Financial Planning Advice Expert financial planning and consultation services
Legal Assistance Free over the phone or face-to-face legal consultations
Family Support Assistance Consultations and referrals for everyday issues such as dependent care, auto repair, pet care, and more
Face-to-Face Referrals Set number of in-person visits with a licensed behavioral health clinician
Flexible Support for Most Needs

Access to guidance and resource referrals, whether an individual is a new parent, a caregiver, selling their home or needs legal advice.

Mental Wellness Counseling

Providing confidential, professional counseling sessions for a wide variety of concerns.

Financial & Legal Guidance

Legal and financial experts are available, in addition to in-app calculators for budgeting, loans, mortgages, and more.

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Reimagining Digital Healthcare

From day-to-day challenges to a sudden critical event, our Care Managers compassionately help employees with personal, family, and work-related concerns, so they feel more supported and able to perform at their best, 24/7. Help employees achieve work/life balance, with services designed to alleviate stressors such as locating childcare. With legal and financial experts available for assistance and in-app calculators for budgeting, loans, mortgages, and more. Support is also available for supervisors and HR professionals to help address sensitive employee issues, offer advice for conflict resolution, aid in critical incident events, and disability management.

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Product Features

Virtual Consultations
Financial Planning Advice
Legal Assistance
Family Support Assistance
Face-to-Face Referrals
Managing Anxiety
Grief Counseling
Managing Depression
Marital Assistance
Stress Consultation

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